Annual and Sustainability Report 2024
Meeting needs beyond tomorrow
2024 was another good year for Electrolux Professional Group. We strive to have positive impact by changing the world of professional food, beverage and commercial laundry.
Year in brief
CEO Comment
Annual and Sustainability Report 2024
“Meeting needs beyond tomorrow”
2024 was another good year for Electrolux Professional Group. We are delivering on our strategy, and step-by-step building a stronger company to be able to meet the needs beyond tomorrow. We grew the company through acquisitions, and profit, profitability, and cash flow improved, despite a continued challenging macroeconomic and geopolitical situation. In addition, we have strengthened our position as the sustainability leader in our industry, confirmed by our ranking among the top 500 companies in the world for Sustainability growth.
Key figures
-
2024
Net sales 12583 MSEK -
2024
EBITA 1461 MSEK -
2024
EBITA 11.6 % -
2024
Operating cash flow after investments 1548 MSEK -
Q4 2024
Net Debt/EBITA 1.40
Net sales per segment
-
Food & Beverage
60 % -
Laundry
40 %
Net sales per region
-
Europe
58 % -
Americas
25 % -
Asia-Pacific,
Middle East,
Africa17 %
Despite a challenging macroeconomic situation, the underlying long-term factors influencing growth in our industry are robust and stable, creating the conditions for continued global market growth.
The margin for Laundry, as well as for Food & Beverage in Europe, clearly improved during the year. Our margin improvement journey has also been supported by our focus on high-margin products and segments in parallel to phasing-out low margin categories in coffee and refrigeration.
Strategy for growth
Our strategy for growth is based on the plans of our Business areas, and rests on four pillars, built on a foundation of operational excellence and sustainability in the supply chain.
Electrolux Professional Group invests significant resources into its global R&D activities. Normally, the company’s R&D expenditure is around 4% of sales. During 2024, our partnership with HCL Tech in India has progressed, creating several R&D deliverables that support our innovation process.
During 2024 we have focused our sales on high-margin products including Laundry and Customer Care. Moreover, we have phased out low-margin products in semi-professional refrigeration, drip coffee, and some of the US cooking products.
Sales of Customer Care increased in 2024 and now accounts for approximately 17% of Group sales. Sales of service contracts and detergents progressed well.
Our digital customer platform has been successfully deployed in 32 countries, where it has digitalized 45% of all customer interactions. In these regions, 85% of our orders are processed through the platform, accounting for 65% of the total order value
The sustainability leader - meeting needs beyond tomorrow
Electrolux Professional Group has a clear agenda to be the sustainable leader in our industry – professional food, beverage and laundry. To drive sustainable growth, we understand customer needs today and innovate to stay relevant tomorrow.
CO2 Emissions 2024
Scope 1 and 2 emission from our industrial sites reduced -61% since 2019
Scope 3 from user-phase of sold products reduced -35% since 2019
Health and safety 2024
We achieved a 53% reduction in the Lost Time Injury Rate since 2019, amounting to 0.66 in 2024.
Gender diversity 2024
Our efforts to improve gender diversity resulted in 28% female leaders within the organization
Download the annual report
The Electrolux Professional Group 2024 Annual and Sustainability report is presented in a screen-friendly format and can be downloaded also for Print format and is available in European Single Electronic Format (ESEF) in Swedish.
Annual Report 2024
Electrolux Professional Group published the 2024 Annual and Sustainability report on April 2, 2025.